Support

We're a small team and we read every message. Here's how to reach us and answers to a few common questions.

✉️
grazielle.vollers@gmail.com

We aim to reply within 2–3 business days.

Frequently asked

Is my information private?
Yes. Everything you write is stored only on your own device. There are no accounts and no tracking. See our Privacy Policy.
When will the app be available?
Lumina Memora is coming soon to the App Store and Google Play. Join the waitlist on our home page and we'll email you the moment it launches.
What languages are supported?
English, Portuguese, and Spanish — the app follows your device language automatically.
Will my plan sync between devices?
To keep everything private, plans are stored on a single device and are not synced to the cloud. You can print a keepsake booklet to share or keep a copy.
How do I delete my data?
Removing the app deletes everything stored on your device. To be removed from the launch waitlist, just email us at the address above.